Diamond Painting
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WHAT SHOULD WE MAKE NEXT
At Oloee, our customers literally mean everything to us. That’s why we always want to hear what you have to say, whether it’s feedback about the diamond painting or a fun idea for our next product. In fact, some of our best-selling diamond painting designs have been created based on fan feedback, and we want the brilliant ideas to keep on coming. So tell us…what should we make next? Leave a comment below with a product dream we can turn into reality. If your idea’s chosen, we’ll hook you up with the first sample and a $20 gift card to our website. Total win-win, so let the creativity begin!
Even this is shocking
I posted this on 11 August 2020, yet the date shows as 28 Aug 2019
Terrible customer service
Ordered a kit in February – it was damaged and had the wrong colour diamonds. Eventually after 3 months a replacement arrived – with no adhesive on the canvas
After 2 months and many many emails I am still being told the customer service team are awaiting a reply from the QA department. Have now requested a refund and been told I can’t have one as the QA department have not replied!
My question is does the QA department actually exist and if so are they inundated with queries and complaints that it takes over 2 months to reply to an email
So utterly disappointed with the way I’ve been treated
Terrible customer service
Ordered a kit in February – it was damaged and had the wrong colour diamonds. Eventually after 3 months a replacement arrived – with no adhesive on the canvas
After 2 months and many many emails I am still being told the customer service team are awaiting a reply from the QA department. Have now requested a refund and been told I can’t have one as the QA department have not replied!
My question is does the QA department actually exist and if so are they inundated with queries and complaints that it takes over 2 months to reply to an email
So utterly disappointed with the way I’ve been treated
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